Editor:

I had to go to Royal Inland Hospital’s ER for a pre-existing medical issue.

Upon arrival, I was greeted by a nice nurse at triage and was treated well.

I don’t understand why people complain about the hospital as I have always been treated very well and in a timely manner, even  when the department is busy).

I would like to send a big thank you to all staff in the ER and to Dr. L. Williamson for his advice,  understanding and treatment I received.

The emergency staff work very hard and have great bedside manners.

Cindy Rose

Kamloops